Account Growth Manager

Toronto, Canada

About the role and company

At Mero, we are bringing transparency to the commercial real estate industry. Our platform combines hardware and software, empowering buildings to minimize their environmental impact, control costs, and help the world return safely to public spaces. Mero is relied upon by millions of square feet of space around the world, including hospitals, offices, stadiums, and airports. Mero’s mission is to foster beautiful, healthy, and sustainable urban environments for all.

The Growth Manager is both an Account Manager and a Data Analytics Guru. They are a key player in managing post-close stages of the customer life cycle. From onboarding customers onto our platform, leading customer training programs, and helping to nurture customers to results, this person will be our full-time customer expert. Post-onboarding, he/she will also analyze customer data to help identify areas of improvement and expansion. It is therefore important that this person has a high level of empathy, love uncovering results for customers, and be able to influence key decision-makers through persuasion.

As an early employee, this is a great opportunity for a candidate who is entrepreneurial, self-driven, and motivated to join a growing company that is shaping the future of work in commercial offices.

Responsibilities

Requirements

What Will Make You Successful in This Role

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